Refund Policy

If your payment confirms and delivery does not complete within 24 hours, you are entitled to a full refund or free redelivery — your choice. This is the core promise: you never pay for something you did not receive.

Because boosts and Nitro are consumable digital goods applied instantly to your server, completed deliveries are not refundable. Issues after delivery are handled through the replacement warranty instead.

Every product lists its warranty window on the product card. If a boost drops inside that window, open a ticket and we replace it free of charge — replacements are our default remedy and are processed within 24 hours.

Underpaid transactions can be topped up or refunded minus network fees. Overpayments are refunded on request. Payments sent to an expired checkout address should be reported to support immediately with the transaction ID.

Open a ticket in our Discord server or message Telegram support with your order details and transaction ID. Claims are reviewed by a human, typically within a few hours.

Refunds are returned in the same cryptocurrency the order was paid in, to an address you provide.